Canadians working from home are losing an average of 10 days of work a year because of poor internet service, according to a survey by SamKnows.

Fifty-six percent of Canadians reported not knowing why their internet is slow, the news publication reported. Eighty-six percent of those surveyed are satisfied with their internet service, while 52 percent said they feel they overpay for the service.

“Canadians rely on their home networks for work, school, communication and entertainment, and poor internet performance impacts productivity, remote learning and their social lives,” said Roxanne Robinson, director of government and academia at SamKnows, an internet-performance monitoring provider.

The survey randomly polled 1,485 Canadian adults with home internet service.

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